Visitors service

ADMISSION AND TICKET COUNTERS
At the ticket counter you will find information in Italian and English about
- fares ok tickets;
- information and MIC Card rates;
- categories of those admitted with reduced or free admission;
- access conditions;
- notification of any inefficiencies

CLOAKROOM
The wardrobe service is free of charge, included in the ticket price, and is self-managed.
In order to protect the works of art, the staff may request that large bags, backpacks, umbrellas and other potentially harmful objects be left in the cloakroom.
Items left in the self-service wardrobe must be collected before the museums close.

BUGGIES
The use of a baby pram is admitted inside the museum.

EDUCATIONAL AND GUIDED TOURS
A guided tour service is available in several languages, for a fee and by prior arrangement, with a choice of museum and/or exhibition route. For information and reservations: 060608 daily from 9.00 to 19.00
More information 

ROOM ASSISTANCE
The museum staff provides visitors with information on the museum's routes, services and events and checks that the museum's rules of behaviour are respected. At the museum sites, constant and direct supervision and control of the collections is guaranteed, also during exhibitions, concerts, conferences and other cultural activities.

SERVICE CHARTER
The Charter contains the fundamental principles, the description of the services active in the System, the list of the Museums with the main information (address, website, telephone, opening hours, ticket prices, active services at the museum, access for disabled people), the role of the Manager and the index matrix for the validation of the standards.
More information

INSIDE THE MUSEUM IS FORBIDDEN:
- Taking photographs with flash or tripods. In the case of exhibitions it is not possible to take photographs;
- use video cameras;
- to enter with bulky bags or backpacks;
- enter with umbrellas;
- bring in pets;
- consume food and drink;
- smoking.